Right of Cancellation and Refund

Bought a product and want to return it? As Bedibuy.com, we will inform you about the easy return conditions.

You have the right to cancel (return) this contract within fourteen (14) days without giving any reason.

The cancellation period is fourteen days,

- If you order one or more products under the standard order, you or a third party appointed by you, who is not the carrier, hold the product and / that product / products are delivered in their entirety;

- If you order one or more products under the standard order, you or a third party appointed by you, who is not the carrier, hold the product and / that product / products are delivered separately;

- You or a non-carrier, a third party appointed by you, reach you for the final delivery of parts or the last unit where you order a product delivered in several pieces or units;

valid from day one.

 

You must notify us of your decision to cancel/Refund by express notice (for example, a letter sent by post, fax or e-mail).

E mail address: info@alpha-ci.com 

Alpha Commerce Industry GmbH, Industriestraße 60, 73642 Welzheim 

Phone number: +49 1523-1329261,

In order to secure the cancellation (refund) period, it is sufficient to send the notification regarding the implementation of the cancellation before the cancellation period expires.

If you cancel this contract, we will refund all payments we receive from you, including shipping costs (excluding any additional costs incurred by you choosing a delivery method other than the most reasonable standard delivery available to you) and at the latest from the day we receive your notice of cancellation of this contract. We will reimburse you within the next fourteen days.

Unless otherwise agreed, we use the same means of payment that you used in the original transaction for this refund and you will not be charged any fees for this refund.

We may hold a refund until the products are returned to us or until documentation is available to show that you have sent the products back to us, whichever is sooner.

In any case, you must return or send the products within a maximum of fourteen days from the date you inform us of the cancellation of this contract. If you ship products before the fourteen-day deadline, the deadline is kept.

You bear the direct costs of returning products that cannot be shipped via packages, as well as the direct costs of returning products that can be shipped via packages. For items that cannot be shipped via packages, costs are estimated at the highest Euro amounts.

You must compensate for the impairment of the products only if they are attributable to any use not necessary to control the condition, properties and functionality of the products.

The product cannot be returned in the following cases:

• Return of products that have not been previously manufactured and whose manufacture is important to a person's choice or envision by the consumer, or which are clearly tailored to the consumer's personal needs (customized production);

• Opened covers of closed products that are not suitable for return due to health protection or hygiene reasons after delivery;

• Due to the fact that the product purchased after delivery has been inextricably mixed with another product;

• If the cover of the audio or video recording or computer software in the sealed package delivered is opened;

 

You can contact us for easy and safe shopping.

Industriestraße 60

73642 Welzheim / Almanya

+49 1523-1329261

info@alpha-ci.com